You’ll find two occasions where training can be a useful intervention tool for managers: to manage workplace performance issues to be able to address workplace behavior issues.

Training is helpful to help you managers discuss four key areas in individuals performance or behavior area: breach of recommendations and methods (harassment, robbery, alcohol abuse, risks, etc.) work performance (quality, missing payment dates, etc.) attendance (coming late, departing early, misusing breaks and lunches) and attitude (sarcasm, disrespect, or disrespect to managers, co-employees, or clients).